The approach to your care is based on the CODE standards
Your feedback is important
Your QPS practice wants to exceed your expectations, but in case they don’t at any time, they welcome feedback and suggestions to help them to improve. If you have any reason to think that they do not meet the Quality Practice Scheme requirements then please tell them. They will be pleased to explain how they work towards the goals for continuous improvement in care, safety and service.
In case that you are still not happy with their explanation you can contact CODE for a review, but please note that CODE cannot review treatment or care, but only how your practice meets Quality Practice Scheme requirements.